Disaster Restoration Technician

– Emergency Response & Disaster Restoration
– Respond to emergency service calls involving:
– Water damage
– Fire and smoke damage
– Storm damage
– Mold remediation
– Sewage backups
– Trauma and biohazard cleanup
– Other emergency property losses
– Extract standing water using commercial-grade water extraction equipment.
– Set up, monitor, and remove structural drying equipment, including air movers, dehumidifiers, air scrubbers, and specialty drying systems.
– Perform demolition and removal of damaged drywall, insulation, flooring, cabinetry, ceilings, and other building materials.
– Clean, sanitize, deodorize, and restore structures affected by water, fire, smoke, or mold damage.
– Perform smoke and soot removal using specialized cleaning techniques.
– Assist with mold remediation and containment procedures.
– Perform trauma and biohazard cleanup while following strict safety and decontamination protocols.
– Pack, inventory, move, and protect customer belongings during restoration projects.
– Install containment barriers to prevent contamination during mitigation work.
– Monitor moisture levels using moisture meters and thermal imaging equipment.
– Document job progress with photographs, moisture readings, and written reports.

Construction & Restoration
– Perform selective demolition during mitigation projects.
– Remove damaged drywall, insulation, flooring, trim, cabinetry, and other building materials.
– Assist with reconstruction and property repairs when required.
– Perform general labor associated with restoration and reconstruction.
– Load and unload restoration equipment, tools, and materials.
– Maintain clean, organized, and safe job sites throughout every project.
– Assist with carpet cleaning, air duct cleaning, and specialty cleaning services when assigned.

Equipment Operation
– Safely operate and maintain:
– Water extraction equipment
– Air movers
– Commercial dehumidifiers
– Air scrubbers
– Moisture meters
– Thermal imaging cameras
– HEPA vacuums
– Carpet cleaning equipment
– Demolition tools
– Hand and power tools
– Ladders and extension ladders
– Clean, inspect, and maintain restoration equipment after each use.
– Report damaged or malfunctioning equipment immediately.

Customer Service
– Provide professional and compassionate customer service during emergency situations.
– Explain restoration procedures and answer customer questions.
– Maintain professional communication with homeowners, business owners, insurance adjusters, and property managers.
– Complete accurate job documentation and daily reports.
– Represent the company professionally at all times.

Safety Responsibilities
– Follow OSHA regulations, IICRC standards, and all company safety policies.
– Properly wear required personal protective equipment (PPE), including respirators, gloves, eye protection, protective suits, and hearing protection.
– Safely work around damaged structures, contaminated materials, and hazardous environments.
– Report unsafe conditions immediately.
– Maintain a clean and safe work environment.

– Previous experience in disaster restoration, water mitigation, construction, demolition, remodeling, or general labor preferred.
– Experience with water damage restoration, fire restoration, mold remediation, or biohazard cleanup is highly desirable.
– Strong mechanical aptitude and problem-solving abilities.
– Ability to operate hand tools, power tools, and restoration equipment safely.
– Excellent communication and customer service skills.
– Ability to work independently and as part of a team.
– Dependable attendance and strong work ethic.
– Ability to remain calm under pressure and respond professionally during emergency situations.
– Willingness to learn industry standards and restoration techniques.

Physical Requirements
– This is a physically demanding position requiring the ability to:
– Lift 75 pounds or more on a regular basis.
– Push, pull, carry, and move heavy restoration equipment and building materials.
– Stand, walk, bend, kneel, squat, crawl, climb ladders, and work in confined spaces.
– Work in attics, crawl spaces, basements, rooftops, and other challenging environments.
– Perform repetitive lifting, demolition, cleaning, and equipment setup throughout the workday.
– Work indoors and outdoors in varying weather conditions.
– Wear personal protective equipment for extended periods.

Requirements
– Valid driver’s license (REQUIRED).
– Reliable transportation (REQUIRED).
– Clean driving record required to meet insurance qualifications for operating company trucks and emergency response vehicles.
– Must be able to pass a criminal background check and meet company, client, and insurance requirements for employment.
– Ability to participate in an on-call rotation and respond to emergency service calls after hours, on weekends, and holidays.
– Ability to pass pre-employment screening, including drug screening if required.
– Strong employment history with verifiable references preferred.