Billing Clerk – Medical Office
Job Pay
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We are seeking a dependable, detail-oriented Billing Clerk to join a busy medical office. The ideal candidate will have strong organizational skills, excellent attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment.
This position is responsible for processing and following up on medical insurance claims, resolving billing discrepancies, communicating with insurance companies and patients, and ensuring accurate and timely account management.
What We’re Looking For
We are looking for someone who is organized, reliable, motivated, and committed to providing excellent service. The right candidate will take initiative, follow through on outstanding claims, communicate professionally, and contribute to the overall success of the billing department.
Medical billing experience is a plus, but strong office experience, attention to detail, and a willingness to learn are equally valuable.
Job Duties
• Review and process insurance Explanation of Benefits (EOBs), identify billing errors, research denied claims, and resolve discrepancies.
• Follow up with insurance companies regarding outstanding claims, delayed payments, and claim denials.
• Prepare and submit insurance appeals, supporting medical records, operative reports, and other required documentation.
• Maintain accurate account notes, follow-up reminders, and documentation of claim activity.
• Respond professionally to patient and insurance company inquiries regarding billing, claims, and account balances.
• Prepare and mail insurance claim forms with all necessary supporting documentation.
• Complete patient forms and assist with general billing-related paperwork.
• Maintain patient confidentiality and ensure compliance with HIPAA regulations.
• Work closely with the Business Office Manager and other team members to maintain efficient billing operations.
Job Requirements
• Minimum of 1 year of office experience, preferably in a medical office or healthcare billing environment.
• 6 months of previous experience with medical billing, insurance claims, or accounts receivable is REQUIRED.
• Familiarity with medical terminology, insurance EOBs, and claim processing preferred.
• Basic knowledge of HIPAA regulations and patient confidentiality requirements.
• Proficiency in computers, word processing, and general office software.
• Experience operating a multi-line telephone system.
• Strong written and verbal communication skills.
• Excellent customer service and professional telephone etiquette.
Skills & Abilities
• Strong attention to detail with a commitment to accuracy.
• Ability to investigate billing issues and resolve problems independently.
• Excellent time management, organization, and prioritization skills.
• Ability to multitask while maintaining accuracy and meeting deadlines.
• Comfortable working independently with minimal supervision.
• Ability to remain professional and composed when handling difficult calls or stressful situations.
• Strong teamwork skills and a positive, dependable attitude.
• Willingness to learn new procedures, systems, and insurance requirements.
Physical & Work Requirements
• Ability to sit and work at a computer for extended periods.
• Frequent use of a keyboard, telephone, and standard office equipment.
• Occasional bending, reaching, and lifting of up to 30 pounds.
• Ability to work efficiently in a professional office environment.